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We thank you for visiting the LAVE AUTO ALEX website (hereinafter referred to as "LAVE AUTO ALEX" or "we").
This privacy policy applies exclusively to the LAVE AUTO ALEX website. It has been developed to inform you about how we collect and use your personal information from our website so that you can use it with full knowledge.
Your use of our website constitutes your acceptance of LAVE AUTO ALEX's use of your data as described below. If you do not agree with these provisions, you must immediately terminate your access to the site and refrain from engaging in further activities on the site.
Personal information is collected through forms and interactions established between you and the LAVE AUTO ALEX website. We also use cookies and/or logs to collect certain data.
Information is collected in two ways on the LAVE AUTO ALEX website:
1) Passively (through our site's technologies, for example), and
2) Actively (e.g., during registration).
When you visit our site, our software automatically collects some information about your computer. This information is collected for system administration, traffic filtering, user domain research, and statistics purposes and includes, but is not limited to: your IP address, operating system, date, time, and duration of your visit, pages viewed, referrer site address, and your browser type.
A cookie is a small file containing information that our server sends to your computer when you visit our site. It is a file that is stored on your computer by your browser. It allows our server to track how you navigate our site, such as the pages you have viewed, in order to tailor your browsing to your preferences (language, display, etc.). If you are reluctant to use cookies, most browsers' Help section will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, and how to block all cookies. However, disabling cookies may prevent you from fully enjoying some features on our site.
We analyze this information to determine the performance of our site and how we can improve it to make your user experience as enjoyable as possible. We also use cookies for statistical purposes.
We may use Google Analytics, which is a web audience measurement tool. The information collected includes your IP address, operating system and device type, date and time of your connection, and your geographical location, to name a few. If you do not want Google Analytics to collect your data, you can install a browser add-on to disable Google Analytics.
We also collect information voluntarily when you place an order or register, and if, for example, you request information about the services offered by LAVE AUTO ALEX. We may store and use the information you provide to us for marketing purposes. If you submit a question to us, we may store it and contact you later if we need further clarification. We may also post your question and our response on our site. If we display the answer to your question, your name or email address, as applicable, will appear on the site for subscribers.
During your registration (purchase and/or account creation), we collect the following information:
LAVE AUTO ALEX does not collect or store financial information (account number, banking information, payment card number, etc.). Payments are made on the website of an external provider, PayPal, Stripe, or other, to ensure secure payment. Therefore, please refer to the privacy policy of this provider when making a payment from their site.
LAVE AUTO ALEX may use your personal information to provide, administer, or perform its services.
LAVE AUTO ALEX also uses your personal data to respond to your information requests and for other reasons that we describe to you when we request them, or which will be obvious to you. For example: to respond to an information request, to get your feedback, to improve our offerings and the content of our website, to contact you about the use of our website, to communicate the latest news about LAVE AUTO ALEX, the latest offers, to process transactions, etc. If we want to use this information for other purposes, we will inform you in advance.
If you want your personal information to be deleted from our database or if you want to access it, please inform us by email at alexlaveauto@gmail.com or by mail at the following address:
We will not sell or rent the data collected, whether passively or through cookies, and your personal data to third parties. In general, we will transmit your personal data to our team, particularly for organizing activities.
LAVE AUTO ALEX may be required, at the request of competent authorities, to disclose, if applicable, the information collected:
We may provide the information collected to third parties if it does not allow us to personally identify or contact you, including, but not limited to, information about your access and use of the site. For example, we may provide this general information to a third party to inform them about the number of site users and the pages visited.
LAVE AUTO ALEX may contain links to other websites. LAVE AUTO ALEX is not responsible for the privacy policies or content of these other websites. When you follow these links, you leave the LAVE AUTO ALEX website and are no longer subject to this privacy policy. We recommend that you review the privacy policy of other sites before using them.
LAVE AUTO ALEX reserves the right to modify the provisions of this privacy policy without prior notice. We therefore invite you to consult these terms each time you visit the LAVE AUTO ALEX website. The date indicated at the end of this page provides you with information on its last update.
LAVE AUTO ALEX is a company in the province of Quebec, Canada, and operates its website from its Montreal office. This privacy policy is governed by the laws of the province of Quebec and applicable Canadian laws.
LAVE AUTO ALEX ensures the implementation of security measures to protect your account. However, you are responsible for the information you provide during your registration and for maintaining the confidentiality of your password. LAVE AUTO ALEX cannot be held responsible for unauthorized use of this data. We recommend that you be cautious of fake emails requesting financial information and ensure that you navigate on the official LAVE AUTO ALEX website.
For any questions, please contact us by email at the following address: alexlaveauto@gmail.com or via the contact form available in the "Contact Us" section of the site.
Last Update: December 1, 2023
Feel free to contact us to book an appointment or to learn more about our services. We are here to answer all your questions and provide you with an exceptional car wash experience. At Lave Auto Alex, your satisfaction is our top priority.